Privacy Policy

Purpose of processing (purpose and legal basis)

The company RETEX, whose head office is located at:
17 rue Pasteur 78670 Medan
Has an online sales website. This site allows you to receive
orders from our customers and the data collected on this occasion is recorded and processed
in a customer file.

This file is used to:
• Manage orders, payment and delivery.
• Carry out marketing operations (loyalty, promotions) and send advertisements by
email to our customers who did not object or who accepted it:
• On products similar to those they have ordered.
• On other products offered by the company. For example, if a customer purchases a dress,
a body cream may be offered to him.
• Transmit the data of our customers who have accepted it to our business partners,
to allow them to send them advertising (see below).
Legal basis for processing
• Order management: the legal basis for processing is the execution of a contract (Cf.
Article 6.1.b) of the European Data Protection Regulation).
• Sending commercial solicitations by email on products similar to those
ordered by customers: the legal basis for processing is the legitimate interest of the company (Cf.
Article 6.1.f) of the European Data Protection Regulation), namely to promote our
products to our customers.
• Sending commercial solicitations by email on other products offered by the
company: the legal basis for processing is consent (Cf. article 6.1.a) of the Regulation
European Data Protection), as required by Article L. 34-5 of the Postal and
electronic communications.
• Transmission of the e-mail address to business partners: the legal basis for
processing is consent (Cf. article 6.1.a) of the European Regulation on the protection of
data), as required by Article L. 34-5 of the Postal and Electronic Communications Code.
Data categories
• Identity: title, surname, first name, address, delivery address, telephone number,
e-mail address, date of birth, profession, hobbies, professional card internal code of
processing allowing identification of the customer, data relating to registration on lists
opposition.
• Order data: transaction number, purchase details, amount
of purchases, data relating to the payment of invoices (payments, unpaid debts, discounts), return of
products.
• Data relating to means of payment: bank card number, end date
validity of the bank card, visual cryptogram (which is immediately erased).
• Data necessary for carrying out loyalty and prospecting actions:
purchase history.
Data recipients

Data retention period

• Data required for order management and invoicing: throughout the
duration of the commercial relationship and ten (10) years for accounting obligations.
• Data necessary for carrying out loyalty campaigns and prospecting:
for the duration of the commercial relationship and three (3) years from the last purchase.
• Data relating to means of payment: this data is not kept by the
RETEX company; they are collected during the transaction and are immediately
deleted upon payment of the purchase.
• Data concerning the opposition lists to be received from prospecting: three (3) years.

Your rights

You can access, rectify or delete data concerning you. You have
also a right to portability and a right to limit the processing of your data
(Consult the cnil.fr site for more information on your rights).

To exercise these rights or for any questions about the processing of your data in this device,
you can contact us .
• retexpatch@gmail.com

The data protection officer
RETEX Company
17 rue Pasteur

78670 Medan

If you consider, after having contacted the company, that your "Data Protection" rights are not
not respected, you can submit a complaint online to the CNIL.